Health Careers Institute Pvt. Ltd. believes in helping its students as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 72 hours of booking a course. However, the cancellation request will not be entertained if the course material has been downloaded or any worksheets attempted.
There is no cancellation of courses booked on special occasions like festival days when there is a holiday.
In case of corrupted course content or malfunctioning of the website, please report the same to our Customer Service team. The request will be entertained once we have checked and determined the same at our own end. We will not be held responsible for any defect in your computer software or hardware configurations, or improper functioning of your internet connection, due to which you are unable to view online content correctly.
In case you feel that the course content is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of starting the course. The Customer Service Team after looking into your complaint will take an appropriate decision.
We develop and sell courseware that is on par with the best in the world, and we have hundreds of satisfied students who have gained knowledge, skills and confidence through our institute. Our guidance and support is second to none. However, if you still wish to get a refund, please contact the Customer Service department with specific details of your request.
Please note that the time taken to process your refund will be 15 days from the time of the registration of your request.